Pulse

AnswerAI Chatbot & Live Chat

AI chatbot & live chat customer support to convert more sales

5 stars · 19 reviews Built for Shopify · launched October 17, 2023

Categories: store management support chat

What this rating is made of

Written in the first day
6%
20% across its category
28% across the store
Written in the first week
6%
Median tenure at review
122 days

From all 18 captured reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
0
Ahead of 3% of apps in its category
Launch to first review
59 days
Apps in its category with fewer reviews
93%
of 818 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in store management support chat (1 is first)

Reviews per month

2023-12 2025-10

Tenure at review

under a day
1 · 4.00★
1-7 days
0 · -★
1-4 weeks
2 · 5.00★
1-3 months
3 · 5.00★
3-6 months
6 · 5.00★
6-12 months
4 · 5.00★
1-2 years
2 · 5.00★
over 2 years
0 · -★

Closest apps in store management support chat

By review count, within the same primary category.

App Pricing Rating Reviews
Fin AI Agent & Intercom Free trial available 3.7 18
Formilla Live Chat + Chatbot Free plan available 5 21
SaleSmartly: AI Chat & Inbox Free plan available 5 17
Supportify: AI‑powered support BFS Free to install 5 22
ZB: Facebook & Messenger Chat Free plan available 5 22

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.