Pulse

Richpanel: AI Customer Support

AI agents that resolve tickets end to end, with an AI manager

4.9 stars · 136 reviews · launched November 15, 2019

Categories: store management support chat , store management support helpdesk

What this rating is made of

Written in the first day
4%
20% across its category
28% across the store
Written in the first week
12%
Median tenure at review
122 days

From the 114 most recent of its 136 reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

Apps in its category with fewer reviews
97%
of 818 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in store management support chat (1 is first)

Tenure at review

Covers the 114 most recent reviews captured, not the app's whole history.

under a day
5 · 4.20★
1-7 days
8 · 4.63★
1-4 weeks
22 · 4.82★
1-3 months
16 · 4.81★
3-6 months
23 · 4.83★
6-12 months
17 · 5.00★
1-2 years
20 · 4.80★
over 2 years
3 · 5.00★

Closest apps in store management support chat

By review count, within the same primary category.

App Pricing Rating Reviews
EAZE Button BFS Free plan available 4.9 138
Robo Calls Pakistan Free to install 5 133
Chizy: AI Chatbot & AI Chat BFS Free 5 133
BestChat: AI Chatbot+Live Chat Free plan available 4.7 140
Flyweight AI Chatbot & AI Chat BFS Free to install 4.8 120

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.