Delighted Post‑Delivery Survey
Get post-delivery NPS feedback to improve customer experiences
4.8 stars · 6 reviews · launched October 31, 2014
Categories: store management support surveys
What this rating is made of
- Written in the first day
- 20%
- 41% across its category
- 28% across the store
- Written in the first week
- 20%
- Median tenure at review
- 34 days
From the 5 most recent of its 6 reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.
How fast reviews arrive
- New reviews, last 30 days
- 0
- Apps in its category with fewer reviews
- 90%
- of 92 apps
Over time
Daily snapshots since tracking began.
4 Aug15 Sept28 Oct
4 Aug15 Sept28 Oct
4 Aug15 Sept28 Oct
Tenure at review
Covers the 5 most recent reviews captured, not the app's whole history.
under a day
1 · 5.00★
1-7 days
0 · -★
1-4 weeks
0 · -★
1-3 months
2 · 5.00★
3-6 months
0 · -★
6-12 months
1 · 4.00★
1-2 years
1 · 5.00★
over 2 years
0 · -★
Closest apps in store management support surveys
By review count, within the same primary category.
| App | Pricing | Rating | Reviews |
|---|---|---|---|
| GA: AI Polls | Free | 5 | 6 |
| Simplify Exit Intent Survey | Free trial available | 4.9 | 7 |
| Apricot Post Purchase Survey | Free plan available | 5 | 7 |
| Traxoft: Image Voting | Free plan available | 3 | 5 |
| POST PURCHASE FEEDBACK TOOL | Free plan available | 5 | 3 |
Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.