Pulse

Herodesk

All customer support in one place - Helpdesk & AI chatbot

5 stars · 5 reviews · launched November 1, 2023

Categories: store management support chat

What this rating is made of

Written in the first day
0%
20% across its category
28% across the store
Written in the first week
0%
Median tenure at review
91 days

From all 5 captured reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
0
Ahead of 3% of apps in its category
Launch to first review
3 months
Apps in its category with fewer reviews
85%
of 818 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in store management support chat (1 is first)

Reviews per month

2024-02 2025-12

Tenure at review

under a day
0 · -★
1-7 days
0 · -★
1-4 weeks
0 · -★
1-3 months
1 · 5.00★
3-6 months
4 · 5.00★
6-12 months
0 · -★
1-2 years
0 · -★
over 2 years
0 · -★

Closest apps in store management support chat

By review count, within the same primary category.

App Pricing Rating Reviews
TenChaty: AI Chatbot+Live Chat Free plan available 5 5
Store FAQs :Support Automation Free plan available 5 5
Athena AI 24/7 Live Chatbot Free 4.5 5
LiveSupporti ‑ Live Chat Free plan available 4.2 5
Chatonbo AI Chatbot ‑ LiveChat Free plan available 5 5

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.