Pulse

Klaviyo: Product Reviews

Collect product reviews and star ratings over email and SMS

4.8 stars · 234 reviews · launched June 9, 2022

Categories: marketing and conversion social trust product reviews

What this rating is made of

Written in the first day
5%
28% across its category
28% across the store
Written in the first week
8%
Median tenure at review
183 days

From the 204 most recent of its 234 reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
5
Ahead of 94% of apps in its category
Apps in its category with fewer reviews
94%
of 459 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in marketing and conversion social trust product reviews (1 is first)

Tenure at review

Covers the 204 most recent reviews captured, not the app's whole history.

under a day
10 · 3.20★
1-7 days
6 · 3.50★
1-4 weeks
15 · 5.00★
1-3 months
34 · 4.59★
3-6 months
46 · 4.98★
6-12 months
46 · 4.89★
1-2 years
40 · 4.90★
over 2 years
7 · 4.43★

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By review count, within the same primary category.

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Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.