Pulse

KNO Post Purchase Surveys

Unlock customer insights to improve retention and drive growth

4.9 stars · 118 reviews · launched October 19, 2020

Categories: store management operations analytics

What this rating is made of

Written in the first day
6%
16% across its category
28% across the store
Written in the first week
10%
Median tenure at review
152 days

From all 107 captured reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
1
Ahead of 92% of apps in its category
Launch to first review
10 months
Apps in its category with fewer reviews
98%
of 1,138 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in store management operations analytics (1 is first)

Reviews per month

2021-08 2026-08

Tenure at review

under a day
6 · 4.33★
1-7 days
5 · 5.00★
1-4 weeks
13 · 5.00★
1-3 months
13 · 5.00★
3-6 months
26 · 5.00★
6-12 months
10 · 5.00★
1-2 years
18 · 4.78★
over 2 years
16 · 4.94★

Closest apps in store management operations analytics

By review count, within the same primary category.

App Pricing Rating Reviews
RealtimeStack : Live Analytics BFS Free plan available 4.8 111
Retention X: Grow Profit & LTV Free trial available 5 127
Users Insights & Social Login BFS Free trial available 4.4 106
Analyzely ‑ Google Analytics 4 BFS Free to install 4.7 105
TiXel: Meta Pixel TikTok Pixel BFS Free plan available 4.8 103

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.