New Reply: Shared Helpdesk
Shared support inbox for email, WhatsApp and Instagram
5 stars · 1 reviews · launched September 15, 2026
Categories: store management support helpdesk
What this rating is made of
- Written in the first day
- 0%
- 28% across the store
- Written in the first week
- 0%
- Median tenure at review
- 19 days
From all 1 captured reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.
How fast reviews arrive
- New reviews, last 30 days
- 1
- Ahead of 66% of apps in its category
- Launch to first review
- 19 days
- Apps in its category with fewer reviews
- 70%
- of 152 apps
Over time
Daily snapshots since tracking began.
5 Oct17 Oct28 Oct
16 Sept7 Oct28 Oct
16 Sept7 Oct28 Oct
Tenure at review
under a day
0 · -★
1-7 days
0 · -★
1-4 weeks
1 · 5.00★
1-3 months
0 · -★
3-6 months
0 · -★
6-12 months
0 · -★
1-2 years
0 · -★
over 2 years
0 · -★
Closest apps in store management support helpdesk
By review count, within the same primary category.
| App | Pricing | Rating | Reviews |
|---|---|---|---|
| Ticketline: Support Tickets | Free trial available | 5 | 1 |
| ChannelReply | Free | 5 | 1 |
| Voria: AI‑Powered Helpdesk | Free plan available | 5 | 1 |
| Vaarden | Free trial available | 5 | 1 |
| Keeping ‑ Helpdesk for Gmail | Free trial available | 5 | 1 |
Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.