Notch – Customer Support Suite
Full CS operations managed by AI and a team of CS experts.
5 stars · 4 reviews · launched July 7, 2023
Categories: store management support helpdesk
What this rating is made of
- Written in the first day
- 0%
- 28% across the store
- Written in the first week
- 0%
- Median tenure at review
- 34 days
From all 4 captured reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.
How fast reviews arrive
- New reviews, last 30 days
- 0
- Ahead of 0% of apps in its category
- Launch to first review
- 8 months
- Apps in its category with fewer reviews
- 86%
- of 152 apps
Over time
Daily snapshots since tracking began.
4 Aug15 Sept28 Oct
4 Aug15 Sept28 Oct
4 Aug15 Sept28 Oct
Reviews per month
2024-03 2024-06
Tenure at review
under a day
0 · -★
1-7 days
0 · -★
1-4 weeks
1 · 5.00★
1-3 months
2 · 5.00★
3-6 months
0 · -★
6-12 months
1 · 5.00★
1-2 years
0 · -★
over 2 years
0 · -★
Closest apps in store management support helpdesk
By review count, within the same primary category.
| App | Pricing | Rating | Reviews |
|---|---|---|---|
| Helpify24 | Free trial available | 5 | 4 |
| Complaint Guru | Free trial available | 4.2 | 4 |
| TBit ‑ Whatsapp & Instagram | Free trial available | 5 | 4 |
| Vennie: AI Chatbot for Zendesk | From $99/month | 5 | 4 |
| Chililabs: AI Customer Support | Free trial available | 4.6 | 5 |
Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.