Pulse

Replyco ‑ eCommerce Helpdesk

Manage email, social and marketplace customer messaging.

4.3 stars · 12 reviews · launched October 11, 2022

Categories: store management support helpdesk

What this rating is made of

Written in the first day
8%
28% across the store
Written in the first week
17%
Median tenure at review
411 days

From all 12 captured reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
0
Ahead of 0% of apps in its category
Launch to first review
1 days
Apps in its category with fewer reviews
96%
of 152 apps

Over time

Daily snapshots since tracking began.

4 Aug15 Sept28 Oct
Rating over time
4 Aug15 Sept28 Oct
Review count over time
4 Aug15 Sept28 Oct
Position in store management support helpdesk (1 is first)

Reviews per month

2022-10 2025-01

Tenure at review

under a day
1 · 1.00★
1-7 days
1 · 5.00★
1-4 weeks
1 · 1.00★
1-3 months
0 · -★
3-6 months
3 · 5.00★
6-12 months
0 · -★
1-2 years
3 · 5.00★
over 2 years
3 · 5.00★

Closest apps in store management support helpdesk

By review count, within the same primary category.

App Pricing Rating Reviews
Cavalry AI Customer Support Free to install 5 15
Enorm Ask a question Free trial available 4.8 15
Yuma AI Free trial available 5 9
Phone Numbers & Calls ‑ SBoard Free trial available 2.5 9
HumanTouch: Helpdesk & Chat Free plan available 5 8

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.