Pulse

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits

4.7 stars · 1,544 reviews Built for Shopify · launched February 28, 2017

Categories: orders and shipping returns and warranty returns and exchanges

What this rating is made of

Written in the first day
23%
38% across its category
28% across the store
Written in the first week
36%
Median tenure at review
28 days

From the 1,173 most recent of its 1,544 reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
2
Ahead of 90% of apps in its category
Apps in its category with fewer reviews
99%
of 247 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in orders and shipping returns and warranty returns and exchanges (1 is first)

Tenure at review

Covers the 1,165 most recent reviews captured, not the app's whole history.

under a day
266 · 4.79★
1-7 days
137 · 4.58★
1-4 weeks
184 · 4.59★
1-3 months
91 · 4.79★
3-6 months
104 · 4.76★
6-12 months
82 · 4.71★
1-2 years
114 · 4.65★
over 2 years
187 · 4.80★

Closest apps in orders and shipping returns and warranty returns and exchanges

By review count, within the same primary category.

App Pricing Rating Reviews
Redo Free plan available 4.9 832
Xcotton Post Purchase Guard Free 5 783
Return Prime:Return & Exchange Free to install 4.8 776
EW: EU Withdrawal Button &Form BFS Free plan available 4.9 2,321
ShipStation Orders & Inventory Free trial available 4.2 710

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.