Chatway Live Chat & AI Chatbot
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
4.9 stars · 286 reviews · launched September 7, 2023
Categories: store management support chat , store management support helpdesk
What this rating is made of
- Written in the first day
- 17%
- 20% across its category
- 28% across the store
- Written in the first week
- 51%
- Median tenure at review
- 7 days
From the 255 most recent of its 286 reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.
How fast reviews arrive
- New reviews, last 30 days
- 3
- Ahead of 96% of apps in its category
- Apps in its category with fewer reviews
- 99%
- of 818 apps
Over time
Daily snapshots since tracking began.
4 Aug16 Sept29 Oct
4 Aug16 Sept29 Oct
4 Aug16 Sept29 Oct
Tenure at review
Covers the 255 most recent reviews captured, not the app's whole history.
under a day
43 · 4.93★
1-7 days
79 · 5.00★
1-4 weeks
55 · 4.89★
1-3 months
53 · 5.00★
3-6 months
12 · 5.00★
6-12 months
9 · 4.67★
1-2 years
4 · 4.00★
over 2 years
0 · -★
Closest apps in store management support chat
By review count, within the same primary category.
| App | Pricing | Rating | Reviews |
|---|---|---|---|
| SB: Helpdesk, Live Chat & FAQs | Free to install | 4.6 | 319 |
| RT: WhatsApp Chat Button | Free to install | 4.6 | 249 |
| Commslayer: AI Helpdesk & Chat | Free plan available | 4.9 | 238 |
| Moose WhatsApp Chat Button BFS | Free | 5 | 214 |
| Zipchat AI Chatbot & Live Chat BFS | Free plan available | 4.9 | 207 |
Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.