Pulse

ExchangeIt Returns & Exchange

Handle returns, refunds, and exchanges with less manual work

4.9 stars · 95 reviews Built for Shopify · launched September 28, 2015

Categories: orders and shipping returns and warranty returns and exchanges

What this rating is made of

Written in the first day
0%
38% across its category
28% across the store
Written in the first week
9%
Median tenure at review
502 days

From all 87 captured reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
0
Ahead of 1% of apps in its category
Launch to first review
4 months
Apps in its category with fewer reviews
93%
of 247 apps

Over time

Daily snapshots since tracking began.

4 Aug15 Sept29 Oct
Rating over time
4 Aug15 Sept29 Oct
Review count over time
4 Aug15 Sept29 Oct
Position in orders and shipping returns and warranty returns and exchanges (1 is first)

Reviews per month

2016-02 2026-07

Tenure at review

under a day
0 · -★
1-7 days
8 · 4.75★
1-4 weeks
10 · 5.00★
1-3 months
9 · 4.89★
3-6 months
7 · 5.00★
6-12 months
8 · 5.00★
1-2 years
9 · 4.89★
over 2 years
36 · 4.89★

Closest apps in orders and shipping returns and warranty returns and exchanges

By review count, within the same primary category.

App Pricing Rating Reviews
Returbo Returns & Exchanges Free trial available 5 95
PostCo Returns & Exchanges Free to install 4.9 101
Rich Returns & Exchanges Free trial available 4.7 81
ILS: Indian Logistics Services Free to install 4.9 80
ReturnZap Returns & Exchanges BFS Free trial available 4.8 115

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.