Pulse

ReturnZap Returns & Exchanges

Easy returns, exchanges & store credit with rules you control

4.8 stars · 115 reviews Built for Shopify · launched May 25, 2016

Categories: orders and shipping returns and warranty returns and exchanges

What this rating is made of

Written in the first day
2%
38% across its category
28% across the store
Written in the first week
12%
Median tenure at review
65 days

From all 104 captured reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
6
Ahead of 95% of apps in its category
Apps in its category with fewer reviews
94%
of 247 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in orders and shipping returns and warranty returns and exchanges (1 is first)

Reviews per month

2016-05 2026-09

Tenure at review

under a day
2 · 5.00★
1-7 days
8 · 5.00★
1-4 weeks
20 · 5.00★
1-3 months
23 · 4.87★
3-6 months
23 · 5.00★
6-12 months
8 · 4.50★
1-2 years
13 · 5.00★
over 2 years
7 · 5.00★

Closest apps in orders and shipping returns and warranty returns and exchanges

By review count, within the same primary category.

App Pricing Rating Reviews
EcoReturns: AI powered Returns Free plan available 4.9 127
PostCo Returns & Exchanges Free to install 4.9 101
Synctrack Returns & Exchanges BFS Free plan available 4.9 133
Returbo Returns & Exchanges Free trial available 5 95
ExchangeIt Returns & Exchange BFS Free trial available 4.9 95

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.