Pulse

Gladly: AI Shopping Assistant

Personalized 24/7 sales and support for retail and ecommerce

4.7 stars · 29 reviews · launched February 16, 2021

Categories: store management support chat

What this rating is made of

Written in the first day
0%
20% across its category
28% across the store
Written in the first week
13%
Median tenure at review
91 days

From the 24 most recent of its 29 reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
0
Ahead of 3% of apps in its category
Apps in its category with fewer reviews
94%
of 818 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in store management support chat (1 is first)

Tenure at review

Covers the 24 most recent reviews captured, not the app's whole history.

under a day
0 · -★
1-7 days
2 · 4.50★
1-4 weeks
6 · 4.83★
1-3 months
3 · 5.00★
3-6 months
11 · 4.82★
6-12 months
2 · 5.00★
1-2 years
0 · -★
over 2 years
0 · -★

Closest apps in store management support chat

By review count, within the same primary category.

App Pricing Rating Reviews
ChatIQ: AI Chatbot & Live Chat Free 3.7 30
Chatifai AI Chatbot & Support Free plan available 4.6 31
Whatify Orders AI Automation Free plan available 3 27
eDesk ‑ AI, Helpdesk & Chat Free trial available 4.7 32
lookfor: Scalable CX Platform $2,500/month 4.8 32

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.