eDesk ‑ AI, Helpdesk & Chat
AI-Assisted customer support to support and grow your brand
4.7 stars · 32 reviews · launched July 12, 2016
Categories: store management support chat
What this rating is made of
- Written in the first day
- 0%
- 20% across its category
- 28% across the store
- Written in the first week
- 0%
- Median tenure at review
- 335 days
From the 20 most recent of its 32 reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.
How fast reviews arrive
- New reviews, last 30 days
- 0
- Ahead of 3% of apps in its category
- Apps in its category with fewer reviews
- 95%
- of 818 apps
Over time
Daily snapshots since tracking began.
4 Aug16 Sept29 Oct
4 Aug16 Sept29 Oct
4 Aug16 Sept29 Oct
Tenure at review
Covers the 20 most recent reviews captured, not the app's whole history.
under a day
0 · -★
1-7 days
0 · -★
1-4 weeks
1 · 5.00★
1-3 months
2 · 5.00★
3-6 months
2 · 5.00★
6-12 months
6 · 5.00★
1-2 years
5 · 5.00★
over 2 years
4 · 5.00★
Closest apps in store management support chat
By review count, within the same primary category.
| App | Pricing | Rating | Reviews |
|---|---|---|---|
| lookfor: Scalable CX Platform | $2,500/month | 4.8 | 32 |
| Chatifai AI Chatbot & Support | Free plan available | 4.6 | 31 |
| Crisp ‑ Helpdesk & AI Chatbot | Free plan available | 4 | 34 |
| ChatIQ: AI Chatbot & Live Chat | Free | 3.7 | 30 |
| Robo Call Pakistan | Free trial available | 5 | 35 |
Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.