Pulse

Grapevine Post Purchase Survey

Post purchase, NPS & attribution surveys, unlimited responses

5 stars · 234 reviews Built for Shopify · launched August 17, 2017

Categories: store management operations analytics

What this rating is made of

Written in the first day
9%
16% across its category
28% across the store
Written in the first week
23%
Median tenure at review
61 days

From the 203 most recent of its 234 reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
6
Ahead of 98% of apps in its category
Apps in its category with fewer reviews
99%
of 1,138 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in store management operations analytics (1 is first)

Tenure at review

Covers the 203 most recent reviews captured, not the app's whole history.

under a day
19 · 4.79★
1-7 days
17 · 5.00★
1-4 weeks
51 · 5.00★
1-3 months
29 · 5.00★
3-6 months
25 · 4.96★
6-12 months
12 · 4.92★
1-2 years
29 · 5.00★
over 2 years
21 · 5.00★

Closest apps in store management operations analytics

By review count, within the same primary category.

App Pricing Rating Reviews
BeProfit ‑ Profit Analytics Free trial available 4.5 203
Xporter Data Export & Reports Free trial available 5 272
Fairing Post Purchase Surveys Free plan available 5 196
Retention X: Grow Profit & LTV Free trial available 5 127
KNO Post Purchase Surveys Free trial available 4.9 118

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.