Pulse

Crisp ‑ Helpdesk & AI Chatbot

Automate customer support inquiries, on any channel

4 stars · 34 reviews · launched December 16, 2022

Categories: store management support chat

What this rating is made of

Written in the first day
8%
20% across its category
28% across the store
Written in the first week
12%
Median tenure at review
183 days

From the 26 most recent of its 34 reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
0
Ahead of 3% of apps in its category
Apps in its category with fewer reviews
95%
of 818 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in store management support chat (1 is first)

Tenure at review

Covers the 26 most recent reviews captured, not the app's whole history.

under a day
2 · 2.00★
1-7 days
1 · 5.00★
1-4 weeks
1 · 5.00★
1-3 months
4 · 4.00★
3-6 months
6 · 5.00★
6-12 months
3 · 5.00★
1-2 years
7 · 5.00★
over 2 years
2 · 5.00★

Closest apps in store management support chat

By review count, within the same primary category.

App Pricing Rating Reviews
Robo Call Pakistan Free trial available 5 35
Jotform AI Chatbot ‑ Live Chat BFS Free 3.9 36
eDesk ‑ AI, Helpdesk & Chat Free trial available 4.7 32
lookfor: Scalable CX Platform $2,500/month 4.8 32
Chatifai AI Chatbot & Support Free plan available 4.6 31

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.