Pulse

Jotform AI Chatbot ‑ Live Chat

Improve customer support with AI livechat and boost your sales

3.9 stars · 36 reviews Built for Shopify · launched April 16, 2025

Categories: store management support chat , store management support helpdesk

What this rating is made of

Written in the first day
18%
20% across its category
28% across the store
Written in the first week
36%
Median tenure at review
20 days

From all 33 captured reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
0
Ahead of 3% of apps in its category
Launch to first review
37 days
Apps in its category with fewer reviews
95%
of 818 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in store management support chat (1 is first)

Reviews per month

2025-05 2026-09

Tenure at review

under a day
6 · 3.67★
1-7 days
6 · 5.00★
1-4 weeks
7 · 4.86★
1-3 months
5 · 4.20★
3-6 months
6 · 3.17★
6-12 months
1 · 1.00★
1-2 years
1 · 5.00★
over 2 years
0 · -★

Closest apps in store management support chat

By review count, within the same primary category.

App Pricing Rating Reviews
Robo Call Pakistan Free trial available 5 35
Dialog ‑ AI Shopping Assistant Free plan available 5 38
YourLio AI Chatbot & Live Chat Free to install 5 38
Crisp ‑ Helpdesk & AI Chatbot Free plan available 4 34
Chatbase From $40/month 4.9 39

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.