Pulse

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox

4.7 stars · 379 reviews · launched February 22, 2021

Categories: store management support chat , store management support helpdesk

What this rating is made of

Written in the first day
48%
20% across its category
28% across the store
Written in the first week
65%
Median tenure at review
1 days

From all 343 captured reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

Launch to first review
11 months
Apps in its category with fewer reviews
99%
of 818 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in store management support chat (1 is first)

Reviews per month

2022-01 2026-07

Tenure at review

under a day
162 · 4.90★
1-7 days
58 · 4.84★
1-4 weeks
45 · 4.82★
1-3 months
24 · 4.75★
3-6 months
21 · 4.81★
6-12 months
13 · 4.92★
1-2 years
16 · 4.75★
over 2 years
3 · 5.00★

Closest apps in store management support chat

By review count, within the same primary category.

App Pricing Rating Reviews
SB: Helpdesk, Live Chat & FAQs Free to install 4.6 319
Chatway Live Chat & AI Chatbot Free plan available 4.9 286
Moose AI Chatbot & Live Chat BFS Free plan available 5 486
RT: WhatsApp Chat Button Free to install 4.6 249
Commslayer: AI Helpdesk & Chat Free plan available 4.9 238

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.