Pulse

Chatty AI Chatbot & Live Chat

AI chat, livechat & helpdesk: AI chatbot inbox for sales

4.9 stars · 1,894 reviews Built for Shopify · launched June 9, 2022

Categories: store management support chat , store management support helpdesk

What this rating is made of

Written in the first day
47%
20% across its category
28% across the store
Written in the first week
63%
Median tenure at review
1 days

From all 1,762 captured reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.

How fast reviews arrive

New reviews, last 30 days
25
Ahead of 99% of apps in its category
Launch to first review
12 days
Apps in its category with fewer reviews
99%
of 818 apps

Over time

Daily snapshots since tracking began.

4 Aug16 Sept29 Oct
Rating over time
4 Aug16 Sept29 Oct
Review count over time
4 Aug16 Sept29 Oct
Position in store management support chat (1 is first)

Reviews per month

2022-06 2026-09

Tenure at review

under a day
812 · 4.95★
1-7 days
279 · 4.94★
1-4 weeks
231 · 4.93★
1-3 months
145 · 4.93★
3-6 months
163 · 4.85★
6-12 months
73 · 4.92★
1-2 years
53 · 4.87★
over 2 years
6 · 4.33★

Closest apps in store management support chat

By review count, within the same primary category.

App Pricing Rating Reviews
Tidio: AI Chatbot & Live Chat Free plan available 4.8 1,357
Gorgias: AI Helpdesk & Chat Free trial available 4.3 707
Moose AI Chatbot & Live Chat BFS Free plan available 5 486
Willdesk: Live Chat&AI Chatbot Free plan available 4.7 379
SB: Helpdesk, Live Chat & FAQs Free to install 4.6 319

Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.