Shopify Inbox
An AI sales associate that knows your customers
4.6 stars · 5,807 reviews · launched August 14, 2019
Categories: store management support chat
What this rating is made of
- Written in the first day
- 4%
- 20% across its category
- 28% across the store
- Written in the first week
- 11%
- Median tenure at review
- 244 days
From the 5,159 most recent of its 5,807 reviews. Tenure is read at the review, so it sets a minimum for how long the merchant stayed.
How fast reviews arrive
- New reviews, last 30 days
- 15
- Ahead of 99% of apps in its category
- Apps in its category with fewer reviews
- 99%
- of 818 apps
Over time
Daily snapshots since tracking began.
4 Aug16 Sept29 Oct
4 Aug16 Sept29 Oct
4 Aug16 Sept29 Oct
Tenure at review
Covers the 5,151 most recent reviews captured, not the app's whole history.
under a day
217 · 4.37★
1-7 days
298 · 4.70★
1-4 weeks
497 · 4.72★
1-3 months
557 · 4.70★
3-6 months
856 · 4.69★
6-12 months
616 · 4.72★
1-2 years
1,007 · 4.66★
over 2 years
1,103 · 4.62★
Closest apps in store management support chat
By review count, within the same primary category.
| App | Pricing | Rating | Reviews |
|---|---|---|---|
| Chatty AI Chatbot & Live Chat BFS | Free plan available | 4.9 | 1,894 |
| Tidio: AI Chatbot & Live Chat | Free plan available | 4.8 | 1,357 |
| Gorgias: AI Helpdesk & Chat | Free trial available | 4.3 | 707 |
| Moose AI Chatbot & Live Chat BFS | Free plan available | 5 | 486 |
| Willdesk: Live Chat&AI Chatbot | Free plan available | 4.7 | 379 |
Figures come from public App Store pages and daily snapshots. Reviewers are a self-selecting minority of merchants, so none of this is a churn rate. How it's measured.